Support
Help with receipts, accounts, and privacy.
Use this page for App Store support, account questions, data requests, or receipt scanning issues.
Common support topics
- For receipt scanning, keep the receipt flat, include the full item list and total, and avoid glare or heavy shadows.
- Price context is reference information and should be verified before shopping.
- Basketcase v1 is free. There is no trial, subscription, or paid tier required for launch features.
- Privacy requests can cover access, correction, export, or deletion of account and receipt data.
Contact
Support and app questions: support@basketcase.app
Privacy-specific requests: privacy@basketcase.app